Privacy Policy

1. Introduction

Welcome to Klubnichnaya Cheremsha's Privacy Policy. At Klubnichnaya Cheremsha, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name, email address, phone number, and postal address
• Booking and reservation details
• Payment information (processed securely through our payment processors)
• Travel preferences and special requirements
• Information provided when you subscribe to our newsletter
• Information you provide when contacting our customer service

2.2 Non-Personal Information

We may also collect non-personal information about you automatically as you navigate through our website, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring websites
• Click patterns and interactions with our website

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process bookings, reservations, and payments
• To send you newsletters, promotional materials, and other communications
• To respond to your inquiries and provide customer support
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze website usage and trends
• To protect the security and integrity of our website and business
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small files that a site or its service provider transfers to your device's hard drive that enables the site to recognize your browser and remember certain information.

We use cookies to:

• Understand and save user preferences
• Compile aggregate data about site traffic and interactions
• Enhance and personalize your browsing experience
• Help us offer better site experiences and tools in the future

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Please refer to our Cookie Policy for more information.

5. Information Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect and defend the rights, property, or safety of Klubnichnaya Cheremsha, our customers, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the information to Australia and process it there.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at: